Web Client Cannot Connect to Vault Server

When trying to log into Vault Professional from a Web Client, its possible to get this message.

The Web Client is not compatible with the <servername> hosting the following server applications:

Vault Server version 16.0.56.200

Vault Workgroup Server version 16.0.56.200

Vault Collaboration Server version 16.0.56.200

Vault Professional Server version 16.0.56.200

This can be caused when navigating to a URL of an older Vault Professional Server but entering the name of a newer Server name in the Server field.

 

 

In this scenario server VP2011 is running Vault Professional 2011, whilst “rankinr-Z600” is running Vault Professional 2012.

(I must admit I felt like a dummy when I realised I’d gone to the wrong machine. Still, it happened and I scratched my head for a few seconds, so I thought I’d share it.)