Increasing Timeouts for Autodesk Project Sync

If you need to synchronise a large amount of data between Vault and Buzzsaw after installing Autodesk Project Sync, you may get a timeout error.

There are three components to Project Sync that would need to be configured:-

• Autodesk Vault Buzzsaw Addin
• Job Processor
• Vault Server

Autodesk Vault Buzzsaw Addin

The "Autodesk Vault Buzzsaw Addin" can be configured in Vault 2012 and 2013 as follows:-

1. Navigate to the "%allusersprofile%\Autodesk\Vault 201x\Extensions\Autodesk.Vault.Buzzsaw.AddIn" folder.
2. Make a Copy of "Autodesk.Vault.Buzzsaw.Interface.dll.config"
3. In Notepad edit the "Autodesk.Vault.Buzzsaw.Interface.dll.config" file
4. Increase the "HttpWebRequestTimeout" value.
5. Save the file.

Job Processor

The Job Processor can be configured in Vault 2012 and Vault 2013 as follows:

1. Navigate to the "%ProgramFiles%\Autodesk\Vault x\Explorer\" folder.
2. Make a Copy of "Autodesk.Vault.Buzzsaw.Interface.dll.config"
3. In Notepad edit the "Autodesk.Vault.Buzzsaw.Interface.dll.config" file
4. Increase the "HttpWebRequestTimeout" value.
5. Save the file.

Example, IN BOTH FILES:

  <appSettings>
    <!-- Http Web Request timeout (in milliseconds) Default is 1000000 (1000 seconds).  Set to -1 for infinity -->
    <add key="HttpWebRequestTimeout" value="10000000" />
  </appSettings>

Vault Server

The Vault Server can be configured in Vault 2012 and Vault 2013

1. Navigate to the "%ProgramFiles%\ADMS Professional 2013\Server\Web\Services\" folder.
2. Make a Copy of "web.config"
3. In Notepad edit the "web.config" file
4. Increase the "executionTimeout" value.
5. Save the file.
6. Restart IIS

Example

<httpRuntime maxRequestLength="51200" executionTimeout="10000" />

In the above examples, a 0 has been added increasing the timeout value by a factor x10, make sure that Timeout settings in all files are the same. After the synchronisation has been completed, set the values back to the default to avoid long delays before any error messages are displayed.