This blog is maintained by employees of Autodesk specialising in Vault Support.
The aim of this blog is to help propagate information regarding Autodesks Data Management software. Mostly, this information will be technical, and also searchable from popular search engines. We hope to share our day to day experiences and best practices that our partners and customers may find useful to solve problems they may encounter, implementing Autodesks Data Management Solution.
Given the complexity of any environment you are faced with, the solutions published in an article may not be the complete solution. However, it is hoped that it will help point you in the right direction so that you can address any issues you may have in the shortest possible time.
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Autodesk does not guarantee that you will be able to successfully implement any hotfix, service pack, utility or workaround, or any of the tips, tricks, examples or suggestions outlined in any Autodesk product support technical documents. Technical documents, hotfixes, service packs, utilities or workarounds are subject to change without notice to you. Autodesk provides technical documents, hotfixes, service packs, utilities or workarounds "as is" without warranty of any kind, whether express or implied, including warranties of merchantability and fitness for a particular purpose. In no event shall Autodesk or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of data, or loss of business profits or special damages, that may occur as a result of implementing any hotfix, service pack, utility or workaround, or any suggestion outlined in any Autodesk product support technical document, even if Autodesk or its suppliers have been advised of the possibility of such damages.
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Update View Restriction.
The Update funtion in the viewer worked fine in 2009 Vault, but since 2010 i cannot use this funtion anymore with the error.
Update View Resriction
Visualization File Cannot Be Created
Restriction:
Unknown Error During Publish.
Any help would be great as our responce from other sources has not been great.
Regards,
Scott
Posted by: Scott Gibbs | July 22, 2009 at 04:21 AM
Hi Scott,
Please dont think that I am trying to avoid answering your question, but these sorts of problems should be logged directly with Autodesk Support so that we can engage and document the problem correctly? If you have logged it already can you give me the Support Request Number and I will look into it for you. You should be a ble to log it through our Subscription Center or with one of our partners.
I hope you understand why we need to do it this way.
Thanks
Richard
Posted by: Richard Rankin | July 22, 2009 at 09:27 AM
This is really the great way you discuss this kind of topic. Good job.
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